AgentDirectExpress FAQ

AgentDirectExpess FAQ

Q: What is AgentDirectExpress?

A: AgentDirectExpress allows a user to enter insured information one time and receive back multiple carrier quotes all in real-time using the agent's direct appointments.  Other quotes may be provided by Combined Group.

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Q: Do I need to be contracted with Combined Group.

A: Yes.

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Q: How long has your software been in existence?

A: The software has been in use since 2000.  The software is currently available to thousands of agents.

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Q: What options do I have to license?

A: License Options:
  • AgentDirectExpress for Agents based on small monthly user fee.
  • RealTimeExpress for MGA's, GA's, & Wholesalers - Allows the clients to push the quote entry out to your contracted affiliates or agents.  Please call us for a quote.
  • Custom - please call us for a quote.

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Q: What carriers are available in AgentDirectExpress?

A: CNA, The Hartford, Metlife, Nationwide, Liberty Mutual, Travelers & more.  Many other carriers are available through Combined Group's contract.

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Q: What Lines of Business are available in AgentDirectExpress?

A: Business Owners Package (BOP), Workers Compensation, & Commercial Auto.

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Q: Do you have an interface with any agency management systems?

A: Yes, we currently have Applied Systems upload capabilities. Others are coming soon.

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Q: Is your software a comparative rater?

A: Yes, and much more. We also make the quote eligible during our interview. No more guessing if a carrier will quote.

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Q: Do you charge a commission to use your software?

A: No. There is no commission or contingency charge for your agency's direct appointments. You receive all direct commissions from your carriers.

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Q: Do you quote in real-time?

A: Yes. We partner with all our carriers and implement state of the art technology to provide quotes in real-time.

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Q: Do I have to re-enter the information on my carrier websites?

A: No. We will populate your carrier websites from AgentDirectExpress. No duplicate data entry required.

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Q: What if I have a problem and need support?

A: We have online capabilities and will be there to assist you with your technical problems.

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Q: Is there a long-term contract?

A: No. AgentDirectExpress for agents requires no long-term contracts.

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Q: Can I share my username & password?

A: No.

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